Privacy Policy

Introduction

At Pilon, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number)
• Financial information required for transaction processing
• Identity verification documents
• Usage data and analytics information
• Device information and technical data

How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing transactions and payments
• Identity verification and fraud prevention
• Customer support and communication
• Service improvements and analytics

Data Security

We implement bank-grade security measures including encryption, multi-signature custody, and access controls to protect your data. We follow industry best practices to ensure your information is secure.

Data Sharing

We may share your information with regulated partners including custodians, on/off-ramp providers, and KYC service providers to deliver our services. We do not sell your personal information to third parties.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our customer support channels.